What We Offer

HR Solutions Built for Real People

Every service we offer is rooted in one belief: when organizations invest in their people, everyone wins. Here's how we help — and what's at stake when you don't.

Service 01

HR Compliance & Policy Development

Build the foundation your organization can stand on.

Navigating employment law and HR regulations can feel overwhelming — but it doesn't have to be. We help you develop clear, legally sound policies and procedures that protect your organization, reduce liability, and create a consistent, fair experience for every employee.

  • Employee handbook creation and updates
  • Federal and state compliance audits
  • Custom policy development tailored to your industry
  • Regulatory guidance and ongoing compliance support

By the Numbers

$50K–$300KAvg. EEOC settlement cost
67%Of lawsuits stem from policy gaps
More likely to face litigation without a handbook

Cost of Inaction

Without proper compliance & policies:

  • EEOC violations can cost $50,000–$300,000+ per claim
  • FLSA wage violations carry back pay + equal damages
  • Cal/OSHA fines up to $25,000 per willful violation
  • Reputational damage that drives away top talent

Service 02

Workplace Investigations

Neutral. Thorough. Trusted.

When sensitive workplace issues arise — harassment, discrimination, misconduct, or conflict — you need a neutral, experienced third party to handle the investigation with integrity. We conduct thorough, impartial investigations that protect all parties and help restore trust in your workplace.

  • Harassment and discrimination investigations
  • Misconduct and policy violation reviews
  • Confidential interviews and documentation
  • Findings reports with actionable recommendations

By the Numbers

$217KMedian harassment lawsuit settlement
75%Of employees who report retaliation after complaints
60%Of cases escalate without neutral investigation

Cost of Inaction

Mishandled investigations can result in:

  • Wrongful termination lawsuits averaging $40,000–$500,000
  • Retaliation claims adding significant legal exposure
  • Loss of key employees and team morale collapse
  • DFEH/EEOC charges and mandatory mediation costs

Service 03

Leadership & Supervisor Training

Great leaders aren't born — they're developed.

Your supervisors and managers set the tone for your entire organization. We provide practical, engaging training that equips leaders at every level with the skills to communicate effectively, manage performance, navigate difficult conversations, and inspire their teams to do their best work.

  • New supervisor and manager onboarding programs
  • Communication and feedback skills workshops
  • Performance management and coaching techniques
  • Conflict de-escalation and difficult conversation training

By the Numbers

50%Of employees leave because of their manager
$15,000+Average cost to replace one employee
21%Higher profitability with engaged teams

Cost of Inaction

Untrained managers cost organizations:

  • Turnover costs of 50–200% of annual salary per lost employee
  • Discrimination and harassment claims from poor management
  • Disengaged teams producing 18% less productivity
  • Toxic culture that spreads and compounds over time

Service 04

Employee Relations & Conflict Resolution

Turn tension into trust.

Workplace conflict is inevitable — but how it's handled defines your culture. We work with employees and leadership to address concerns early, mediate disputes fairly, and build the kind of respectful, collaborative environment where people genuinely want to show up and contribute.

  • Employee grievance and complaint management
  • Mediation and conflict resolution facilitation
  • Manager-employee relationship coaching
  • Proactive employee relations strategies

By the Numbers

2.8 hrsPer week lost per employee to conflict
$359BAnnual U.S. productivity lost to conflict
85%Of employees deal with conflict at some level

Cost of Inaction

Unresolved conflict leads to:

  • Wrongful termination and hostile work environment claims
  • Voluntary turnover spiking 30–50% in high-conflict teams
  • Absenteeism costing $1,685 per employee per year
  • Union organizing activity and labor relations issues

Service 05

Organizational Development & Culture Strategy

Design a workplace people are proud to be part of.

Culture isn't just a buzzword — it's the invisible force that drives engagement, retention, and performance. We partner with leadership to assess your current culture, identify gaps, and build a strategic roadmap for the kind of organization that attracts top talent and keeps them.

  • Culture assessments and employee engagement surveys
  • Organizational structure and design consulting
  • Change management planning and support
  • Values alignment and culture-building initiatives

By the Numbers

Higher revenue growth with strong culture
40%Lower turnover in purpose-driven organizations
72%Of employees would leave for a better culture

Cost of Inaction

A weak or toxic culture costs you:

  • Turnover expenses averaging 33% of annual salary per departure
  • Difficulty attracting talent in competitive markets
  • Low engagement costing $3,400 per $10,000 in salary
  • Brand damage that affects customers and candidates alike

Service 06

HR Audits & Risk Mitigation

Find the gaps before they find you.

A comprehensive HR audit gives you a clear picture of where your organization stands — and where it's vulnerable. We review your current HR practices, identify compliance risks, and provide a prioritized action plan to close gaps and protect your business from costly legal and operational exposure.

  • Full HR practice and documentation audits
  • I-9 and employment eligibility compliance reviews
  • Wage and hour compliance assessments
  • Risk prioritization and remediation planning

By the Numbers

$1,000–$5,000Per I-9 violation fine
$10,000+Per wage & hour violation
60%Of small businesses have HR compliance gaps

Cost of Inaction

Skipping an HR audit exposes you to:

  • I-9 fines from $272–$27,018 per violation
  • DOL wage and hour audits with back pay + penalties
  • Class action lawsuits from systemic pay or classification errors
  • Loss of government contracts due to compliance failures

Service 07

Performance Management

Align individual growth with organizational goals.

Effective performance management is more than annual reviews — it's an ongoing conversation that connects each employee's work to the bigger picture. We help you design and implement systems that set clear expectations, provide meaningful feedback, and create a culture of continuous improvement.

  • Performance review system design and implementation
  • Goal-setting frameworks (OKRs, SMART goals)
  • Performance improvement plan (PIP) development
  • Manager coaching for performance conversations

By the Numbers

14%Higher productivity with regular feedback
30%Of employees feel their reviews are unfair
$50K+Wrongful termination risk without proper PIPs

Cost of Inaction

Poor performance management leads to:

  • Wrongful termination claims when documentation is missing
  • High performers leaving due to lack of recognition
  • Low performers staying too long, dragging team results
  • Discrimination claims from inconsistent review practices

Service 08

Hiring & Onboarding Solutions

Find the right people. Set them up to stay.

The employee experience begins long before day one. We help you build a hiring process that attracts the right candidates and an onboarding program that makes new hires feel welcomed, prepared, and excited to contribute — reducing early turnover and accelerating time to productivity.

  • Job description development and compensation benchmarking
  • Interview process design and structured interview guides
  • New hire onboarding program creation
  • First 30/60/90-day success planning

By the Numbers

20%Of turnover happens in the first 45 days
$4,700Average cost per bad hire (SHRM)
82%Better retention with strong onboarding

Cost of Inaction

Weak hiring & onboarding costs you:

  • Bad hire costs averaging 30% of first-year salary
  • Discriminatory hiring claims from unstructured interviews
  • New hire turnover within 90 days — wasted time and resources
  • Slow productivity ramp costing weeks of lost output

Service 09

Workplace Accommodations (ADA, FMLA & CFRA)

Protect your people. Protect your business.

Managing accommodation requests under the ADA, FMLA, and California's CFRA requires a consistent, documented process — not guesswork. We help employers navigate leave and accommodation obligations correctly, engage in the legally required interactive process, and build defensible practices that reduce liability and support employees.

  • ADA reasonable accommodation request management
  • FMLA & CFRA leave administration and compliance
  • Interactive process facilitation and documentation
  • Accommodation policy development and manager training

By the Numbers

15+Employees triggers ADA coverage (federal)
5+Employees triggers FEHA & CFRA coverage (CA)
$50K–$300K+Typical cost of an EEOC disability charge

Cost of Inaction

Mishandling accommodations & leave exposes you to:

  • EEOC and CRD charges for failure to accommodate or retaliation
  • FMLA/CFRA interference claims carrying back pay and damages
  • Wrongful termination lawsuits when leave is mismanaged
  • Personal liability for managers who violate FMLA provisions

Ready to Get Started?

Not Sure Where to Begin?

Every organization is different. Let's have a conversation about your specific challenges and build a plan that fits your people and your goals.

Talk to Marlene